PEOPLE DO BUSINESS WITH PEOPLE THEY KNOW, LIKE, & TRUST. PERIOD!
See for yourself.
Let me start by asking you this. Have ever taken your business from one company and given it to another (which sells the same product or service) because you just didn’t like the person you were dealing with. Have you ever said, [...]

We all want to belong. As humans we feel the need to fit in somewhere, anywhere. I call it the “herd mentality”… we tend to follow what everyone else is doing.
Well, Bob and Bill across the street each have satellite dishes… that means I have to get one too.
Everyone is driving around in a SUV… [...]

A few weekends back, the Brobdingnagian Bards performed at the Austin Celtic Festival. We shared the stage with some amazing bands, but at the very top of my list were The Rogues.
We first met The Rogues last year at the Texas Renaissance Festival. Since then I’ve been a big fan of not only their killer [...]

This time it was Tom Hanks’ turn.
Bravo hosts a show called “Inside the Actor’s Studio,” which each week features an interview with a well known actor. No, you won’t see the latest dirt hovering around their sexual life, or hear about their fight with the director. Instead you’ll learn their insights on the craft of [...]

Telemarketing. It makes you just want to throw your telephone out of a window. How many times would you be just about ready to sit down at the dinner table, ready to dig into your nice juicy roast beef, when the phone rings? You get up to answer it, thinking that it might [...]

The catchword today for business is flexibility.
With changes in suppliers, customers, and the processes connecting them
altering almost daily (or so it seems) the future clearly belongs to the
organisations which can adjust to change quickly and effectively.
The good news for Call Centres is that, unlike more traditional sales
organisations, the modern Call Centre has the equipment in [...]

What every business has in common is that it needs customers. Sounds a little basic but what do you really know about yours? Do you know who they are, what they like, where they hang out, what they do when they’re not working? And if you know these things, are you targeting your sales message [...]

If you were required to certify your sales process to be listed as a sales manager, could you? If you are like me, you have followed or taught so called “proven” sales processes. Each of them can be proven to work or proven to fail. The failure point usually arrives when the steps of the [...]

A lead can be described as an individual or a group of persons, who have similar interests in a service or a product. There are many ways of acquiring leads, with the more traditional method such as advertising in newspapers and other media, to telemarketing, to purchasing leads from lead generation companies etc. However, these [...]

The definition of a sales person is simply someone who sells something for a living. Yet in reality, I suppose we are all sales people in a way? Are salesmen sociopaths?
Many believe they are and some you may have met definitely are. So are many of those who do sales training, write marketing books, sell [...]